• Welcome to Malvern House Nursing & Residential Home
  • Providers of High Quality Care
  • Care Quality Commission CQC rating GOOD

Malvern House

Nursing & Residential Home

10 St Stephens Rd, Saltash PL12 4BG

Visiting Hours:

We don’t have set visiting hours as we feel that this is your home and your visitors should come and go as you wish. However, we recommend that meal times are avoided for your convenience.

  • Breakfast08:00-09:00
  • Lunch12:30-13:30
  • Tea17:00-18:00

Malvern House Philosophy of Care

Malvern House Saltash

The following core values of care are fundamental to the philosophy of our Home:

All staff are appropriately qualified to deliver the highest standards of care and a continuous programme of training is in place to ensure that these high standards are constantly maintained.

  • To provide a secure, stable and comfortable environment whilst providing a standard of individual mental and physical care which ensures that each Resident is as happy and contented as possible and to enhance their quality of life.
  • To ensure that the dignity of each Resident is maintained at all times.
  • To stimulate and maintain physical and mental activities by setting realistic targets and encouraging Residents to participate in the decision making in an attempt to reach these targets.
  • To ensure each Resident's right to personal choice is maintained especially in relation to clothes, diet and activities.
  • To encourage Residents to care for themselves where they are willing and able, and to regularly update Care Plans to take account of this.
  • To ensure that each Resident is treated as an individual and that others respect his or her dignity, irrespective of any disability or frailty.
  • To maintain each Resident's right to privacy by ensuring all staff knock before entering a room.
  • To maintain each Resident's right to be consulted in any proposed changes to daily living arrangements and to encourage their participation in making suggestions and decision making.
  • To maintain each Resident's right of choice of family practitioner, dentist, optician, chiropodist etc. where possible.
  • To ensure each Resident has the right to socialise with the community at large by encouraging them to invite family, friends and acquaintances into our care home.
  • To maintain each Resident's right to have their political, religious, sexual beliefs and emotional needs accepted and respected.

Our Mission

To provide the highest quality of life, as well as quality of care.

The Home encourages and assists its Residents in maintaining a high quality of life with respect for their individuality, independence, confidentiality and privacy. By providing 24 hour care, the Home strives to encourage its Residents to fulfil their emotional and social needs.

Above all, we aim to provide a quality service of a consistent standard that is appropriate and responsive to the individual's needs in an efficient and effective manner.